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Ipcc Error 10120

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If your network is live, make sure that you understand the potential impact of any command. Please refer to the JTAPI log for more information' 3rd Level Text = '' Trace Bit Information The PIM supports a variety of tracing levels through the procmon command. If the agent does not log out EM properly from IP Communicator before closing it or terminates IP Communicator incorrectly, the EM extension can be stuck in CUCM. You need to check the configuration of the Agent in order to verify the user ID. his comment is here

Your cache administrator is webmaster. All of the devices used in this document started with a cleared (default) configuration. Assurez-vous que le MAS unifié font cocher la case mobile d'agent. jtapi_dialed_number_registration Traces messages that have to do with peripheral monitors and directory number (DN) callback registration. http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-contact-center-enterprise/113335-ma-login-00.html

Ctios Error Codes

The action specified was not CLEAR, BARGE_IN or INTERCEPT' 2nd Level Text = '' 3rd Level Text = '' 13110 PERERR_GW_E_THREADSUPERVISECALL_INVALID_ACTIVE_CONNECTION 1st Level Text = 'JTAPI Gateway - Error on SUPERVISE This table shows examples: Error Indicates . . . The information in this document was created from the devices in a specific lab environment.

IPCC Error (10120) Problem This error is received when a Unified MA attempts to log in: IPCC Error (10120) Invalid username or password. Perhaps an invalid extension was specified.' 3rd Level Text = '' 10101 PERERR_TELDRIVE_AGENTALREADYLOGGEDOUT 1st Level Text = 'The agent is already LOGGED out' 2nd Level Text = 'An attempt was made teld_config_error Traces configuration errors in the telephony driver layer. Cti Warning The Device Identifier Is Not Valid Solution Cet avertissement est une erreur non valide standard de nom d'utilisateur ou mot de passe.

jtapi_op_error Traces operational errors that occur in the JTAPI client. Cisco Finesse Error Codes Conditions préalables Conditions requises Aucune spécification déterminée n'est requise pour ce document. Login Denied. 解決策 この問題は統一された MA が既に使用中である LCP のログインに試みるとき発生する場合があります。 統一された MA の LCP を検証するか、または正しい LCP を使用することを確認するために他のアクティブによって統一される MA をチェックして下さい。 ユニークな LCP は各 MA に割り当てる必要があります。 IPCC エラー(12005) 問題 このエラーは統一された MA がログインに試みるとき受け取られます: IPCC Error[12005] Login All of the devices used in this document started with a cleared (default) configuration.

This will ALWAYS be the case in the Encore Release. Finesse Error Code Cti-32 This error message is also received: error 10158 An attempt has been made to log in to a device that has unsupported IP addressing mode configured on UCM. session #1 trying CTI Server on side A (geolab4pg1a port 44027) 12:26:35 Trace: ... Solution This issue can occur if the Unified MA has entered an invalid Instrument ID.

Cisco Finesse Error Codes

Tous les périphériques utilisés dans ce document ont démarré avec une configuration effacée (par défaut). The check command-line utility allows you to view all known Cisco CallManager PG error codes. Ctios Error Codes This document describes how to troubleshoot some Cisco Unified Mobile Agent login issues. Error 10150 Agent Is Already Logged In Log in with the re-created EM profile on the IP phone, and test CTIOS.

This error message is returned when you use the CTI Test Guide to troubleshoot the problem: CF_Invalid_AgentID_Specified Verify the Error Use the CTI Test Guide and complete these steps on the The Peripheral Number is the Agent Login ID. Validez le LCP du mA unifié ou vérifiez l'autre MAS unifié par active pour vérifier qu'ils utilisent LCPs correct. This issue is documented by Cisco bug ID CSCta89546 (registered customers only) . The Device Identifier Is Not Valid Cti Os

  • This error can be found in the JTAPI GW log.
  • teld_universal_failure Traces universal failure errors and their peripheral error codes (text also) that occur in the telephony driver layer.
  • PERERR_JTCLIENT The JTAPI client generated the error.
  • Vous devez vérifier que l'agent utilise le LCP correct.
  • Possible causes are Invalid Instrument; Media Termination Problem or other CM issue" 解決策 このエラーは LCP が PGUser (JTAPI)アカウントと関連付けられないことを示します。 従って、LCP が PGUser アカウントと関連付けられることを確認して下さい。 このエラーはまた統一された MA 電話番号における問題を示唆できます。 行が使用中である場合、CTI デスクトップは 12005 エラーを報告します。 関連するシスコ サポート

The tool captures first-, second-, and third-level trace messages in detail and indicates which of these processes generates the error: Peripheral Interface Manager (PIM) Java Telephony Application Programming Interface (JTAPI) gateway Note: This chart lists only the PIM-specific flags and does not include those standard to all PIMs. Possible Internal Error' 2nd Level Text = 'An agent with the skill target specified in either the device target, or in the private data of a QueryDevice Agent state message cannot http://auctusdev.com/error-code/ipcc-error-10145.html This indicates either a configuration or internal error' 3rd Level Text = '' 10127 PERERR_TELDRIVE_NODIALEDNUMBERFORID_DNP 1st Level Text = 'No dialed number for the dialed number ID specified in the Dialed

PERERR_JTAPPLAY The JTAPI application layer generated the error. Ipcc Error 20999 Problem 1 When the CTIOS Agent Softphone tries to log into the CTIOS Server, the login fails, and an IPCC error message appears (see Figure 1). Figure 2 – Cisco CTIOS Agent Softphone The corresponding log for the Peripheral Interface Manager (PIM) process displays these messages: 15:50:30 pg1A-pim1 Trace: TelephonyDriver:Login IP address Login Device ID 2001 Device

Also traces route select and route end messages.

Possibly the client disconnected/logged out' 3rd Level Text = '' 12003 PERERR_JTAPPLAY_NOINVOCATIONDATA 1st Level Text = 'Internal Error - No invocation data' 2nd Level Text = 'A response for a tracked Here, the device is a Cisco CTIOS Agent Softphone. Possible causes are Invalid Instrument; Media Termination Problem or other CM issue" Solution Cette erreur indique que le LCP n'est pas associé avec le compte de PGUser (JTAPI). Ctios Failure Code 10 Figure 1: Agent Configuration - Cisco ICM version 4.6.2 and later Cisco ICM version 4.1.x - 4.6.x—Use the Agent Configuration in Configure ICR in order to verify the configuration.

At least one skill group must be defined for the agent' 3rd Level Text = '' 10129 PERERR_TELDRIVE_NOTAGENTSDEVICE 1st Level Text = 'Cannot log in - Device is in use by lock_teldrive_instance Traces the lock and unlock for the telephony driver instance. Identify the Problem In an IPCC Cisco ICM environment, agents report they cannot log in to the CTI Server. This is a serious logic condition and should be reported/resolved' 3rd Level Text = '' 10003 PERERR_TELDRIVE_LOCKTELDRIVELAYER 1st Level Text = 'A logic error occurred prior to Locking the Telephony Driver

Generated Wed, 19 Oct 2016 07:24:31 GMT by s_wx1126 (squid/3.5.20) ERROR The requested URL could not be retrieved The following error was encountered while trying to retrieve the URL: http://0.0.0.10/ Connection Solution The agent in this example used EM on IP Communicator along with an IP phone. Enter the cmd command in order to open a DOS command window. Home Skip to content Skip to footer Worldwide [change] Log In Account Register My Cisco Cisco.com Worldwide Home Products & Services (menu) Support (menu) How to Buy (menu) Training & Events

Erreur IPCC (10116) Problème Cette erreur est reçue quand des tentatives unifiées mA d'ouvrir une session : IPCC Error [10116]The specified instrument is already in use by another agent. lock_opcrequest Traces the lock and unlock for the OPCRequest table. Possible causes are Invalid Instrument; Media Termination Problem or other CM issue" Solution This error indicates that the LCP is not associated with the PGUser (JTAPI) account. Note:This is an ICM 8.5.2 deployment with CUCM 8.5.1, and the agents are using Extension Mobility (EM).

This attempt failed' 3rd Level Text = '' 10103 PERERR_TELDRIVE_AGENTAVAILORWORK 1st Level Text = 'The requested function cannot be performed since the agent is AVAILABLE or in a CALL WORK State'